Last Updated: [01-01-2025]
1. Introduction
Signature Films is committed to protecting your privacy and ensuring that your personal data is handled securely and in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This Privacy Policy explains how we collect, use, and protect your personal data when you engage with our photography services, visit our website, or communicate with us.
2. Information We Collect
We may collect and process the following personal data:
Personal details: Name, email address, phone number, postal address.
Payment information: Billing details, invoices, and payment transactions.
Photography & video content: Images and videos captured during photoshoots.
Website usage data: IP address, browser type, cookies, and analytics data when you visit our website.
3. How We Use Your Information
We collect and use your data for the following purposes:
To provide and manage our photography services.
To communicate with you regarding bookings, inquiries, and customer support.
To edit, process, and deliver photographs and videos.
To market our services (with your consent).
To comply with legal and financial obligations.
4. Legal Basis for Processing Data
We process your data under the following lawful bases:
Contract: When processing is necessary to fulfill our photography services.
Consent: For marketing and promotional purposes, where explicit consent is given.
Legitimate Interests: To improve our services and business operations.
Legal Obligation: To comply with tax and legal requirements.
5. How We Store & Protect Your Data
We implement appropriate security measures to protect your personal data from unauthorized access, loss, or misuse. Data is stored securely in password-protected systems and, where applicable, encrypted storage. We retain data only for as long as necessary for business and legal purposes.
6. Sharing Your Data
We do not sell or trade your personal data. However, we may share it with:
Service providers: Third-party printing labs, cloud storage, or editing platforms (only if required for service delivery).
Legal authorities: If required by law or in response to legal proceedings.
7. Your Rights
Under the UK GDPR, you have the following rights regarding your personal data:
Right to access – Request a copy of your personal data.
Right to rectification – Request correction of inaccurate data.
Right to erasure ("Right to be forgotten") – Request deletion of data (subject to legal retention obligations).
Right to restrict processing – Request limited use of your data.
Right to object – Object to certain data processing activities.
Right to data portability – Request transfer of your data to another service provider.
To exercise your rights, please contact us at [email protected].
8. Cookies & Website Tracking
Our website may use cookies to enhance user experience. You can manage or disable cookies in your browser settings.
9. Contact Information
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
📍 Signature Films, 8, Wanbeck Road South, Newcastle Upon Tyne, U K
📞 +44 7909870624
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any significant changes will be communicated via our website or email.